Shipping & returns
A: You may return any item except SALE, JEWELRY and INTIMATE items (Hollywood tape, Nipple Covers, etc). The merchandise must be unworn or used and have original tags attached. Please note that shipping and handling fees are non-refundable. If you received Free Shipping, our costs will be deducted from your refund.
A: Items must be postmarked within 10 days of purchase date. You must receive an Return Authorization (RA) from The Haute Shop prior to returning.
A: Please email us at [email protected] and include the following information: your contact information, the item description, cost, and reason for returning the item. We will email you with your RA within 48 hours. Please write the RA on the outside of the package or label for quickest processing. For your own protection, we recommend that you insure your package and have a request for signature.
A: Please label and send to the following address:Haute Shop Boutique1544 S Dale Mabry HwyTampa, FL 33609
A: Yes. If you live in the Tampa area and would like to return your item to the store, we will gladly honor the return.
A: Please allow 7 to 10 business days for your refund to process.